Frequently Asked Questions

Everything you need to know about your Diabexy shopping experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.

What is your return policy?

We offer a 30-day return window for all unworn apparel with original tags attached. Please visit our returns portal to initiate a prepaid return label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

Diabexy is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade factories.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, the order moves to our warehouse for processing and cannot be changed.